(1). Q: What’s your MOQ for bulk wholesale orders?
A: Our standard MOQ for most gel products is 30–50 pieces per color/type. We also accept mixed orders and support lower MOQ for new customers or trial orders. Please contact our sales team for detailed support.
(2). Q: Do you offer private label, OEM, or ODM services?
A: Yes, we provide full private label, OEM, and ODM solutions. We can customize logo, packaging, color card, formula, and product performance according to your brand requirements. We support both small-batch and large-scale customization.
(3). Q: Are your nail gels safe and do you have certificates?
A: All our UV/LED nail gels are made with safe ingredients, no harmful additives, and comply with international cosmetic standards. We can provide MSDS, GMP, CE, and other certificates required for customs clearance and market sales.
(4). Q: How long is your production and delivery time?
A: For in-stock items, we usually ship within 3–7 working days. For customized or bulk orders, production takes 15–25 working days depending on quantity. Shipping time varies by destination, normally 7–45 days by sea or air.
(5). Q: Can I get samples to test quality before placing a bulk order?
A: Yes, we provide sample service. You can order samples to check color, texture, curing effect, and quality. Sample cost and shipping fee will be deducted or refunded when you place a formal bulk order.
(6). Q: What’s the difference between UV gel, LED gel, and regular nail gel?
A: UV gel cures only under UV lamps and takes longer curing time. LED gel cures faster under LED lamps with better stability. Most of our professional products are LED/UV dual-cure gels, which work with both lamp types and are widely used in salons for high efficiency and long-lasting effects.
(7).Q: Can you help me make custom colors?
A:Yes. We provide custome color matching based on your samples,pictures or color codes.Low MOQ for custom colors is available for brand customers.
(8).Q: What payments terms do you accept/How to place an order?
A: We accept T/T, Western Union paypal and Alibaba Trade Assurance.Normally 30 deposit 70% balance before shipping.
(9).Q: Do you have after-sales support quality problems?
A: Yes.We have strict quality control before shipping.If there is any non-artificial quality issues,we support replacement or refund after verification.
(10).Q: Do you accept on-site factory inspections?
A: Yes,we do. We have a shop in Yiwu International Trade City（No. 26566, 14th Street, Gate 52, District H) and our factory address is NO.197 Wulian Road,Yiting Town,Yiwu City,Zhejiang Province,China.Welcome to visit us in Yiwu China.
WA/Google Chat/Wechat +86 190 2579 5125 sales@uvnailgelpolish.com contact@uvnailgelpolish.com
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